Our Full Management Service Includes:

  • Rental valuation including marketing advice
  • High quality photographs, floorplan and video tour
  • Ensuring safety certificates and lettings legislation is met
  • Finding the right tenants for you
  • Accompanied viewings at all times
  • Processing tenancy applications
  • Preparing all pre-tenancy documentation including legal tenancy agreement
  • Optional additional referencing giving access to Homelet's legal team
  • Dedicated property manager to organise all maintenance and routine checks
  • Online portals providing updates and access to statements/tenancy documents 24/7
  • Registering deposit with the Tenancy Deposit Scheme
  • Organising inventory condition reports and check outs (third party - charges apply)
  • Check in tenants
  • Quality in depth referencing checks via market leaders - Homelet
  • Collecting rental payments and arrears management
  • Rent reviews, renewals and negotiations (additional charges apply)
  • Sending detailed statements
  • Professional property inspection reports
  • Optional Rent Recovery Protection including legal costs (additional charges apply)
  • Access to our qualified and insured contractors 
  • Organising end of tenancy negotiations including re-let valuations
  • Advice and handling deposit deductions including processing deposit disputes

FULL MANAGEMENT FEE: 10% of the monthly rent plus VAT. We maintain a flexible attitude, and our business is structured to meet all clients' individual circumstances.

INITAL SET UP FEE: A one off cost £375 plus VAT is charged.

Tenant Find &
Rent Collection Service

Non Managed

Tenant Find Service - Bournemouth

If you require Key Drummond to purely find you a prospective tenant, a letting fee equal to 75% of the first month's rent plus VAT is charged, subject to a minimum charge of £1000 plus VAT.

This fee includes: tenancy set-up (references & credit checks), drawing up the tenancy agreement, and notifying the utility suppliers. The landlord will be required to collect the rent each calendar month and manage the property themselves.

For rent collection service a letting fee equal to 7.5% of the rental amount plus VAT is charged per calender month.

A fee of £150.00 plus VAT will also be charged for the negotiating of a tenancy renewal, any periodic agreements and/or rent increases for existing tenants. For a comprehensive list of charges please contact the Lettings office on
01202 700 888 for further information.

Guide for Landlords


Council Tax

Council tax is the responsibility of the occupier. You should inform your local collection office that you are leaving the property. During vacant periods the charge reverts to the owner.

Council Tax Bournemouth

Landlords - Inventory


It is most important that an Inventory of contents and schedule of condition be prepared, in order to avoid misunderstanding or dispute at the end of a tenancy. Without such safeguards, it will be impossible for the landlord to prove any loss, damage, or significant deterioration of the property or its contents. In order to provide a complete service to the landlord, we will, if requested, arrange for a third party to prepare an Inventory and Schedule of Condition, at a cost to be quoted depending on the size of the property.

Income Tax

When the landlord is resident in the UK, it is entirely his responsibility to inform the Inland Revenue of Rental Income received, and to pay any tax due. However, where the landlord is resident outside the UK during a tenancy, under new rules effective from 6 April 1996, unless an exemption certificate is held, we as landlord's agents, are obliged to retain and forward to the Inland Revenue on a quarterly basis, an amount equal to the basic rate of income tax from rental received, less certain expenses. An application form for exemption from such deductions is available from this Agency, and further information may be obtained from the Inland Revenue.

Income Tax- Key Drummond

Landlord Safety regulations

Safety Regulations

The following safety requirements are the responsibility of the owner (the landlord), and where we are to manage the property, they are also ours as agents. Therefore to protect all interests we ensure full compliance with the appropriate regulations, at the owner's expense.

Appliances and Equipment

Under the Gas Safety (Installation and Use) Regulations 1998 all gas appliances and flues in rented accommodation must be checked for safety within 12 months of being installed, and thereafter at least every 12 months by a registered Gas Safe registered engineer. This must be a landlord specific gas safety certificate.

The smoke and carbon monoxide alarm regulations came into force from 1st October 2015 in England. The smoke and carbon monoxide alarm (amendment) regulations 2022 came into force 1st October 2022. The legal requirement is to ensure one smoke alarm per floor and a carbon monoxide alarm is equip in any room containing a fixed combustion appliances (excluding gas cookers). .

Electrical Safety Standards Regulations 2020. Electrical installations must be inspected and tested at least every 5 years by a qualified and competent person and found to be safe. The property must be inspected in accordance with the aforementioned regulations. A ‘Satisfactory’ report must be provide before a tenancy can start. Remedial works may be required. These certificate last 5 years.

In October 2008 the Energy Performance Certificate (EPC) came into force on all residential rental properties within Wales and England. It states that a property cannot be marketed for rental or accommodation taken up without an EPC being in force. These certificates last 10 years. From 2025, all newly rented properties will be required to have an EPC rating of C or above. The recent Government change in rules would require that all new tenancies must have an EPC rating of Band C or above, starting from 2025. For existing tenancies, the new regulations won’t apply until 2028. Currently properties require an EPC rating of ‘E’ or above.

Portable Appliance Testing is not an official legal requirement for landlords in England and Wales, however, it is considered best practice. The government state that landlords must make sure “the electrical system is safe” and “all appliances they supply are safe. Carrying out a professional PAT test on any appliances you provide in your rental property helps you to uphold your duty of care to your tenant. Additionally, if your tenant is harmed by a tested and approved appliance you have provided – you can show that did everything reasonably practicable to ensure their safety.

When tenants can't or won't pay, including legal costs for evictions, you're protected. Peace of mind for landlords. Talk to us to find out more.

The Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989, 1993 & 1996) provide that specified items supplied in the course of letting property must meet minimum fire resistant standards. The regulations apply to all upholstered furniture, and beds, headboards and mattresses, sofa-beds, futons and other convertibles, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions, pillows, and non-original covers for furniture. They do not apply to antique furniture or furniture made before 1950, bed clothes including duvets, loose covers for mattresses, pillowcases, curtains, carpets or sleeping bags. Therefore all relevant items as above must be checked for compliance, and non-compliant items removed from the premises. In practice, most (but not all) items which comply must have a suitable permanent label attached. Items purchased since 1st March 1990 from a reputable supplier are also likely to comply.

The General Product Safety Regulations 1994 specify that any product supplied in the course of a commercial activity must be safe. In the case of letting, this would include both the structure of the building and its contents. Recommended action is to check for obvious danger signs - leaning walls, broken glass, sharp edges etc., and also to leave operating manuals or other written instructions about high risk items, such as hot surfaces, electric lawnmowers, etc. for the tenant.

We have found from experience that a good relationship with tenants is the key to a smooth-running tenancy. As Property Managers the relationship part is our job, but it is important that the tenants should feel comfortable in their temporary home, and that they are receiving value for their money. This is your job. Our policy of offering a service of quality and care therefore extends to our tenant applicants too, and we are pleased to recommend properties to rent which conform to certain minimum standards. Quality properties attract quality tenants.

At the commencement of a tenancy the property must be in a clean condition, and at the end of each tenancy it is the tenant's responsibility to leave the property in a similar condition. Where they fail to do so, we will engage the service of a cleaning company and deduct the invoice from the holding deposit.

We recommend that you make use of the Post Office redirection service. Application forms are available at their counters, and the cost is minimal. It is not the tenant's responsibility to forward mail.

It is helpful if you leave information for the tenant on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected.

You should provide one set of keys for each tenant and where the property is managed our office will also require a set of keys for property inspections and access for tradesmen when required.

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